Terms and Conditions for Bunker in The Hills
Welcome to Bunker in The Hills! By booking a stay at our homestay, you agree to abide by the following terms and conditions.
1. General Information
1.1. Bunker in The Hills reserves the right to modify or update these terms and conditions at any time without prior notice.
1.2. Guests must adhere to the house rules provided upon arrival.
2. Booking and Payment
2.1. All bookings are subject to availability.
2.2. To confirm a reservation, guests must make a 50% advance payment at the time of booking, and 50% 24 hours before booking date
2.3. Accepted payment methods include bank transfers, online payments, or cash.
3. Cancellation and Refund Policy
3.1. Free cancellation is allowed up to 5 days before the check-in date.
3.2. Cancellations made within 5 days of check-in will result in forfeiture of the advance payment.
3.3. In case of a no-show, no refund will be provided.
3.4. Refunds (if applicable) will be processed within 7-10 business days.
4. Check-In and Check-Out
4.1. Standard check-in time is 1:00 PM, and check-out time is 11:00 AM.
4.2. Early check-in or late check-out requests are subject to availability and may incur additional charges.
5. Guest Responsibilities
5.1. Guests must provide valid identification on booking
5.2. Guests are responsible for maintaining the cleanliness of the property and avoiding any damage to property, furniture, or equipment.
5.3. Smoking is only permitted in designated areas.
5.4. Noise levels must be kept to a minimum to respect the peaceful environment of the property and other guests.
6. Liability and Damages
6.1. Bunker in The Hills is not responsible for any loss, theft, or damage to guests’ personal belongings during their stay.
6.2. Guests will be held liable for any damage caused to the property or its contents, whether accidental or deliberate. Repair or replacement costs must be settled before check-out.
7. Pets
7.1. Pets are not allowed
8. Food and Beverages
8.1. Outside food and beverages are permitted; however, guests are encouraged to try our in-house meals prepared with local ingredients.
8.2. Special dietary requests should be communicated in advance.
9. Force Majeure
9.1. Bunker in The Hills is not liable for any cancellations or disruptions caused by events beyond our control, such as natural disasters, government restrictions, or other emergencies.
10. Health and Safety
10.1. Guests are responsible for their own safety during outdoor activities.
10.2. In case of medical emergencies, assistance will be provided to the nearest medical facility.
11. Governing Law
11.1. These terms and conditions are governed by the laws of Himachal Pradesh, India. Any disputes shall be resolved in the local courts of Kasauli.
By proceeding with your booking, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you have any questions or concerns, please contact us before your stay. We look forward to hosting you at Bunker in The Hills!