Privacy Policy for Bunker in The Hills
At Bunker in The Hills, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information:
- Name
- Email address
- Phone number
- Address
- Government-issued identification details (for check-in purposes)
1.2. Booking Information:
- Dates of stay
- Number of guests
- Special requests
1.3. Payment Information:
- Credit/debit card details or bank transfer details (used solely for processing payments).
1.4. Non-Personal Information:
- Browser type
- IP address
- Website usage data
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. To process bookings and payments.
2.2. To communicate with you regarding your reservation.
2.3. To personalize your stay by accommodating special requests or preferences.
2.4. To improve our website, services, and customer experience.
2.5. To comply with legal and regulatory requirements.
3.1. We do not sell, rent, or trade your personal information to third parties.
3.2. Your information may be shared with:
- Payment processing services to facilitate transactions.
- Government authorities, as required by law (e.g., guest registration).
- Service providers, such as housekeeping or local tour operators, only when necessary.
4. Data Security
4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4.2. While we strive to protect your data, no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
5.1. We use cookies to enhance your experience on our website by:
- Remembering your preferences.
- Collecting analytics to improve website performance.
5.2. You can manage or disable cookies through your browser settings. However, this may affect the functionality of our website.
6. Your Rights
6.1. You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal and operational requirements.
- Opt out of marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@bunkerinthehills.com
Phone: +91-86269 95530
Thank you for trusting Bunker in The Hills. We value your privacy and strive to provide a secure and enjoyable experience.